| Type | Private |
|---|---|
| Industry | Software |
| Founded | 1979 |
| Headquarters | Salem, New Hampshire United States |
| Area served | North America, Europe |
| Key people | Joseph J. DiZazzo, CEO and President |
| Products | Enterprise Software, including: ERP, MES, APS, CRM |
| Website | www.profitkey.com |
ProfitKey International, Inc. is a privately held U.S. software company based in Salem, New Hampshire. The company develops and markets Rapid Response Manufacturing, an Enterprise Resource Planning (ERP) solution for manufacturing.[1]
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Founded in 1979 and located in Salem, New Hampshire, ProfitKey has been developing and reselling Enterprise Resource Planning and Manufacturing Execution Systems software to manufacturers for over thirty years. Focusing mainly on discrete manufacturers, ProfitKey International serves the Aerospace and Defense, Medical Devices, Electronics and Hi Tech, Automotive, Fabricated Metals, Furniture and Fixtures, and Capital Equipment industries. ProfitKey directly implements and supports Rapid Response Manufacturing Software from 10 offices nationwide, and also has a growing network of partners that also offer consulting, sales, and support.[2] Over 1,200 customers with over 21,000 users have implemented ProfitKey software in the United States, Canada, Europe and the Far East.[3] Combining personalized support and commitment to customers, ProfitKey maintains a customer retention rate of 95% or better.[4]
Rapid Response Manufacturing is an Enterprise Resource Planning software solution that is designed to improve efficiency, quality, and agility of make-to-order manufacturers, from the front office to shop floor.[5] The software's goal is to manage and improve the manufacturing process in real-time, and includes Accounting, Customer, Engineering, Inventory, Inventory Data collection, Labor Data Collection, Planning, Purchasing, Manufacturing,and System Modules. Additional modules include Cause and Corrective Action, Kanban, Manufacturing Execution System, Customer Relations Management, Dashboard, Technical Estimating, and Quality modules.[6][7]